Tuesday, September 11, 2012

Some of the important business telemarking laws


Telemarketing can be one of the most excellent ways to reach the potential customers, especially if your business serves other business needs. In Michigan, there are a number of experienced telemarketing companies that help in generating qualified sales lead, which further assist in manufacturing, engineering technology and business services, products and solution firms. Some of the main campaigns on which Michigan Telemarking companies focus on are:

·         Developing highly targeted prospect list through strong call and messaging.
·         Performing regular business customer surveys and market or competitor research.
·         Generating sales leads and appointments.
·         Prioritising target markets and prospects with the effective usage of the analytical tools. 

From past many years Telemarketing is considered to be a successful tool for generating sales, subscriptions and business to business contacts. There are certain federal rules and regulations that have been set up in order to keep telemarketers away from use of aggressive or deceptive selling practices. There are also certain laws that require business to get licenses in order to telemarket any product. Some of the telemarketing marketing laws that have to be comprehended by all the business telemarketing companies is: 

Telemarketing sales rule

TSR or Telemarketing Sales Rule is the Federal Trade Commission's regulation which is basically created to avoid telemarketing fraud. This rule states that companies are not permitted to call customers that are registered under Do Not Call Registry or some other provisions, or else the telemarketing companies will be subjected to serious penalties. 

Telephone Consumer Protection Act

This act was passed in the year 1991, which restricts the use of technology for some of the telemarketing practices. According to the law set up by the TCPA, the companies cannot make use of automatic dialers that do not hold any kind of identification that will show up on businesses and consumers caller ID’s. The TCPA also restricts the use of fax machines to send messages related to sales. 

The Federal Communications Commission

The FCC is basically a government agency which handles all the violations of federal telemarketing laws such as the TCPA and the TSR. The FCC has the full authority levy fines on businesses that tend to break the standard telemarketing laws.

Business Telemarketing is considered to be one of the best avenues as it generates a considerable return on the investment. It can be considered to be an effective method for tracking sales and further increasing business volumes to create goodwill.  

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